Real-time Track & Trace

Our real-time tracking system gives you control over your shipments, by helping you stay informed on delivery timing.

Track a Shipment

Need the status of your shipment or proof of delivery? Enter your tracking number or reference number.

Enter the Consignment No.

Ex: 12345

F.A.Q.

Tracking tells me I’ve missed my delivery. Can I rearrange the delivery?

Of course. If the driver left a ‘We Missed You’ card, you or your customer can use it to arrange another delivery. No card? Just get in touch. You’ll need your shipment number and the delivery address to hand. Please note: shipments can only be redelivered between Monday and Friday.

Why isn’t my package showing up when I type in my shipment number?

It can take up to an hour for a shipment to appear in our system. Give it a bit of time then try tracking your parcel again. Shipments stay in our system for approximately 90 days.

Why does my shipment number bring up shipments that aren’t mine?
We handle over two million shipments a month. That means the eight- or nine-digit numbers used to track parcels get reused every three or four weeks. The shipment number used to track parcels may not be unique to your shipment. This means that your number might bring up a selection of shipments. You can identify your shipment from the returned results by date, origin and destination.
How do I get Proof of Delivery (PoD) for my delivered shipment?
You can get your PoD signature image from all our shipping tools, such as 3Deliva Logistics Solutions.

Easy Tracking

Notifications

Stop with the searching and let your shipment updates come to you. We’ll then let you know every time the status of your shipment changes.

Customer Service

If you would prefer to speak to someone personally about the location of your shipment, please contact us
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