Real-time Track & Trace
Our real-time tracking system gives you control over your shipments, by helping you stay informed on delivery timing.
Track a Shipment
Need the status of your shipment or proof of delivery? Enter your tracking number or reference number.
Tracking tells me I’ve missed my delivery. Can I rearrange the delivery?
Of course. If the driver left a ‘We Missed You’ card, you or your customer can use it to arrange another delivery. No card? Just get in touch. You’ll need your shipment number and the delivery address to hand. Please note: shipments can only be redelivered between Monday and Friday.
Why isn’t my package showing up when I type in my shipment number?
It can take up to an hour for a shipment to appear in our system. Give it a bit of time then try tracking your parcel again. Shipments stay in our system for approximately 90 days.