Over 20 years experience of offering tailor-made shipping & freight forwarding solutions, using multiple methods.
3Deliva Logistics provides a range of shipping agency services includingsame day delivery, express shipping and international courier services. Call or email our friendly & experienced team today for more information.
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Frequently Asked Questions
What types of service does 3Deliva offer?
3Deliva offers a number of transport services to customers around the world. Please refer to our Services page for more information.
How do I book a collection? Do I need to register first?
For individual collections, you can book online with no registration required. For more frequent shipping, other shipping tools- such as registering for my3Deliva- maybe more suitable. Contact us if you need assistance choosing the right solution for your business.
Where can I find prices for your services?
How long will it take to deliver my shipment to another country once it has been collected?
What if I don't know the destination postcode?
If you don’t know the destination postcode, please check with the receiver or contact us. Incorrect postcodes can cause transit delays and may incur unnecessary charges.
How do I change or cancel a booking request?
To change or cancel your booking, please contact us.
Quote says my postcode is invalid. How do I Book?
Which destinations does 3Deliva ship to?
From which countries/territories can I import a shipment
Each country listed in our Transit Times table can export and import shipments. Contact us for additional information, if required. The Express Import option in my3Deliva may be useful if you import shipments frequently.
Does 3Deliva deliver to PO boxes?
Why do I need to provide the weight and dimensions of my parcel?
Before you ship
How do I prepare an international shipment?
Please refer to the Global compliance section for more details on how to handle customs and find out more about export control. You can also visit the Learn how to pack section for tips about how to pack your goods in the most efficient way.
What packaging should I use for my parcel?
What documents are needed to accompany my shipment?
What is a consignment note?
A consignment note (also known as a bill of lading or airwaybill) is the central document accompanying your 3Deliva shipment. It provides all necessary information to ensure fast and professional handling of your shipment, such as origin and destination address, account number and other important data. A consignment note will be generated automatically when you book online or are using our shipping tools.
What is a commercial invoice?
I don't have a printer. Can I still use the 3Deliva service?
Will my parcel be opened for inspection by 3Deliva?
We Pick You Up Anywhere
Stay informed about recent offers of TNT?
How can I re-arrange a collection of my shipment?
Technical requirements for using 3Deliva website
We aim to make the use of our website as easy as possible. You may require Adobe® Reader® to view some of our downloads such as the 3Deliva User Guide.
Is my consignment covered?
Our standard liability for any loss, damage are outlined within our Terms and Conditions. Additional cover can also be purchased. Simply select the enhanced liability option when booking online or let customer service know when arranging your shipment booking.